With no access to cash, Indian IADs forced to idle their ATMs

December 20, 2016

In the wake of India's demonetization of 500 rupee and 1,000 rupee bank notes, independent ATM deployers are having a hard time getting their hands on cash…

UK banks' branch networks shrinking fast

December 15, 2016

High street banks in the U.K. have closed more than 1,000 branches in the past two years, according to the U.K.-based consumer group Which. 

Want some 'lettuce' with your cabbage? Indian grocery service adds cash delivery

December 15, 2016

India's on-demand e-commerce grocery delivery service Grofers has partnered with Yes Bank, the nation's fifth largest private financial institution, to provide…

PayPal adds partnerships with Citi, FIS

December 15, 2016

PayPal has announced separate deals with Citi and Fidelity National Information Services as extensions of partnerships the company recent signed with Visa and…

OCC seeks comment on plan to allow fintechs to seek bank charters

December 12, 2016

Comptroller of the Currency Thomas J. Curry has announced the Office of the Comptroller of the Currency will consider applications from financial technology…

NedBank rolls out NCR Interactive Teller in bid to enhance efficiency, service

December 9, 2016

NCR Corp. has teamed with Nedbank, one of South Africa's largest financial institutions, to introduce NCR Interactive Teller.

Report benchmarks mobile banking trends

December 8, 2016

FI Navigator and Celent have released "Mobile Banking Quantified: Comprehensive Benchmarks for US Vendors & Institutions," an analysis of mobile banking…

Azerbaijani bank embraces advanced ATM technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The International Bank of Azerbaijan has introduced a digital, fully automated self-service branch banking concept that targets 'almost any customer interested…

Mobile.up promises fast, flexible, easy banking app development for FIs

December 5, 2016

W.up is debuting Mobile.up, a mobile banking product designed to allow the rapid development of native mobile banking applications.

Austrian bank to deploy Diebold Nixdorf ATMs with contactless, bill payment technologies

December 1, 2016

Raiffeisen Bank Group, Austria's largest financial institution, will deploy 1,200 new Diebold Nixdorf ATMs equipped with advanced bill payment and contactless…

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the…

Barclays to launch trio of solutions for cardless cash at ATMs

November 30, 2016

Barclays is launching the U.K.'s first contactless mobile cash service, allowing customers to withdraw cash with a tap of their Android smartphone or…

UK bank calms cash machine users with classical music

November 30, 2016

The majority (85 percent) of Brits don't know how much money is in their bank account. Which might explain why close to one third (29 percent) feel nervous or…

3 keys to successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As financial services become more and more commoditized, FIs are finding that branch transformation is the best way to differentiate themselves. But they are…

ATM managed services: The cure for a crowded plate?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It can take a whole lot of time, money and effort to run an advanced ATM network. And this can hinder a financial institution from doing more of what matters…

Chase Pay officially debuts with acceptance at Best Buy, Starbucks

November 22, 2016

Chase has officially launched its Chase Pay app, which the financial institution introduced in October 2015 at the Money20/20 conference in Las Vegas.

NCR rolls out new account service terminal for European markets

November 17, 2016

NCR Corp. has added new account service systems to its portfolio with the NCR SelfServ 19 Print and NCR SelfServ 19 Select. The terminals, which feature a…

Cybercriminals not just focused on 'big guys,' fraud expert warns

November 17, 2016

In recognition of International Fraud Awareness Week, happening Nov. 13-19, TMG Fraud Prevention Manager Ashley McAlpine is warning that distributed denial of…

Diebold Nixdorf: After the crowdstorm

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a webinar Tuesday, Diebold Nixdorf offered a detailed overview and critique of five winning concepts in its recent crowdstorming initiative.

US FIs make gains in customer approval

November 16, 2016

A new report by the American Customer Satisfaction Index indicates consumer approval of banks is growing. Bank customer satisfaction overall has climbed 5.…