Dolphin Debit adds 5 FIs to ATM management portfolio

January 9, 2018

Dolphin Debit, a full-service ATM management company, has been tapped to provide services for five financial institutions — including four credit unions and…

Visa, Dynamics unveil multifeature wallet card

January 9, 2018

Visa Inc. and Dynamics Inc., an intelligent card developer, have unveiled the Dynamics Wallet Card, a connected payment card slated for availability early this…

Nearly 1 in 5 foreign bank ATMs shuttered in India

January 2, 2018

Foreign bank ATM numbers have declined 18 percent in India over the last three years, according to the Financial Express.

Security: The key to consumer acceptance of cardless ATMs

Cardless ATM transactions can offer unparalleled convenience for consumers, not to mention cost-savings and enhanced efficiency for FIs. But for the technology…

What trends should banks be aware of as we move into 2018?

We expect to see a few large changes in 2018, all centered around digital transformation and self-service software.

Presented by Auriga

Personalisation of Banking Services

Across all industries, organisations are facing the challenge of driving customer loyalty. In today’s economy, consumers are bombarded with a plethora of…

JCB to issue new credit card in Vietnam

December 28, 2017

Sacombank, one of the largest commercial banks in Vietnam and JCB International Co. Ltd., the international operations subsidiary of JCB Co. Ltd. has announced…

Partnership puts card control in Chinese consumers' hands

December 28, 2017

Perth, Australia-based fintech provider Tranwall Ltd. has signed a nonexclusive reseller agreement with Union Mobile Financial Technology Co. Ltd., a Chinese…

Rabobank expands surcharge-free ATM access with Allpoint

December 28, 2017

Customers of Roseville, California-based Rabobank N.A. now have surcharge-free access to thousands of additional ATMs through an agreement with the Allpoint…

To DIY or not to DIY: Does an FI need its own payment app?

What's the best way for a financial institution to implement a mobile payments system? For many banks, the first and most crucial decision is whether to build…

North Carolina FI expands digital payments based on Picture Pay success

December 26, 2017

Southern Bank, a Mount Olive, North Carolina-based financial institution, has expanded on its launch of Picture Pay photo bill pay. The bank has implemented…

BS/2 receives 2nd Product of the Year award for ATMeye.iQ solution

December 21, 2017

ATMeye.iQ, a self-service security and monitoring solution developed by Lithuanian banking technology provider BS/2, has received the 2017 gold medal for…

Parties told to 'engage constructively' to preserve free-to-use ATMs in UK

December 21, 2017

British MP Nicky Morgan, chair of the governments Treasury Committee, has written to Link chairman Mark Boleat urging parties involved in the dispute over ATM…

POPin Video Banking picks up California credit union

December 19, 2017

POPin Video Banking Collaboration, an interactive mobile video banking solution, has partnered with South Bay Credit Union in Redondo Beach, California, to…

Banking in depth: Embracing disruption, transformation and high-touch customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

During the Bank Customer Experience Summit in Chicago this fall, Charles Liu, chief of branch transformation, ATM innovation and market planning at Bank of…

RBS to shutter one-quarter of remaining UK branches

December 15, 2017

The Royal Bank of Scotland has announced plans to close 259 branches — a 25 percent network reduction for a financial institution that has already downsized…

What a 'Star Wars' video game can teach the banking industry about customer expectations

by Will Hernandez — Editor, NetWorld Media Group

If there's anything consumers hate, it's hidden fees. For an example of the wrath they can generate — and the tarnish they can leave on a brand — look no…

How blockchain could choke off ATM money-laundering

AML-KYC regs are a helpful tool for fighting crime, but a headache for ATM operators. Could there be a simple, cost-effective, surefire solution to the problem…

Russian hackers quietly drain $10M from ATMs

December 12, 2017

Russian security firm Group-IB has said that a series of long-unnoticed attacks on interbank transfer systems and ATMs has resulted in losses of nearly $1…

'Gimme shelter': A tale of cyberwar, bank panic and ATM cash

by atm Atom — blogger, atmatom

Imagine for a moment that North Korea or some other rogue state successfully launches a cyberattack against a U.S. bank. Then consider how the ensuing spike in…