Bank / Credit Union News & Media

State Employees' Credit Union transforms contact center with AI solution

June 16, 2025

State Employees' Credit Union, based in Raleigh, North Carolina, has partnered with Nice for its CXone Mpower contact center experience solution. The platform…

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Examining the changing world of community banking

by Bradley Cooper — Editor, Connect Media

Community banking is rapidly changing, but still has a strong role to play in the financial industry.

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Japanese banks considering co-managing ATMs

June 13, 2025

The three Japanese banks, MUFG Bank, Sumiotomo Mitsui Bank and Mizuho Bank, are in talks to share costs and operations of their ATMs, according to a report by…

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Affinity Plus Federal Credit Union announces merger with City & County Employees FCU

June 12, 2025

Affinity Plus Federal Credit Union announced a merger with The City & County Employees Federal Credit Union. Through the merger, CCEFCU members will gain…

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KeyBank taps Cognitive Banking platform

June 11, 2025

KeyBank has selected the Personetics Cognitive Banking platform to serve its customers. The platform is AI-powered and built to improve customer engagement and…

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Star USA Federal Credit Union partners with Dolphin Debit

June 9, 2025

Star USA Federal Credit Union has selected Dolphin Debit to handle its ATM operators.

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First National Bank selects chief strategy officer

June 5, 2025

First National Bank, a subsidiary of F.N.B. Corp. selected Christopher "Chris" Chan to EVP and chief strategy officer. He will report to Vincent J. Delie…

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Bank of America report finds majority uncertain about housing market

June 3, 2025

Bank of America has unveiled its Homebuyers Insight Report which found that the majority of homeowners and prospective buyers are deeply uncertain about…

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ParaScript upgrades check recognition solution

June 3, 2025

ParaScript, an AI document processing company, has improved its check recognition solution CheckXpert.AI with an endorsement reading feature. The feature can…

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M&T Bank extends partnership with NFL Buffalo Bills

June 2, 2025

M&T Bank, based in Buffalo, New York, has extended its partnership with the NFL team the Buffalo Bills. This is the 40th anniversary since the bank first…

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Jovia Financial Credit Union appoints chairman

June 2, 2025

Jovia Financial Credit Union, based in Long Island, has appointed Matthew T McDonough as chairman of the board. He is also founder and principal of McDonough…

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U.S. Bank named official banking partner of Premier Lacrosse League

May 30, 2025

U.S. Bank is now the official banking and wealth management partner for the Premier Lacrosse League and Women's Lacrosse League. This partnership will kick off…

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JPMorgan to open 14 financial centers

May 30, 2025

JPMorgan Chase recently announced it will open 14 JPMorgan financial centers in California, Florida, Massachusetts and New York, specifically for affluent…

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Bank of America appoints president of Grand Rapids

May 29, 2025

Bank of America appointed Paul Keifer as president of Grand Rapids. He previously served as corporate social responsibility operations and strategic…

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Bank of America sees 60% increase in QR sign-ins

May 29, 2025

Bank of America saw a 60% increase in sign-ins via QR code for CashPro, a digital banking platform. With this tool, clients scan a QR code on a computer screen…

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Washington Trust appoints 3 business banking relationship officers

May 28, 2025

The Washington Trust Company has appointed Marcus Charlemagne, Armen Janigian and Peter Renden as business banking relationship officers. In this role, they…

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Regions Bank earns top spot in customer satisfaction

May 28, 2025

Regions Bank was named as the top traditional bank in customer satisfaction by the American Customer Satisfaction Index 2025 Finance and Insurance Study. The…

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What are the challenges to the ATM industry in 2025?

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

Effectively responding to challenges in the ATM industry requires detailed analysis and planning, as well as a comprehensive execution strategy that includes…

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SECU announces strategic partnership with Black Dragon Capital

May 27, 2025

State Employees Credit Union of Maryland entered a strategic partnership with investment firm Black Dragon Capital. This firm focuses on disruptive fintech…

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Regions Bank appoints head of Highland Associates

May 23, 2025

Regions Bank appointed Paige Daniel as head of Highland Associates Inc., a subsidiary of Regions Financial Corp.

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