Needham Bank appoints EVP, director of commercial, industrial banking

August 28, 2025

Needham Bank, based in Massachusetts, promoted James Dailey to EVP, director of commercial and industrial banking. He previously served as director of the…

Standard Chartered opens branch in Kolkata, India

August 27, 2025

Standard Chartered Bank, a 165-year-old bank based in India, has opened its largest branch in eastern India in Kolkata. It was relocated from 19 NS Road to …

Unlocking branch potential: Why banks should embrace branch automation

by Joe Myers — Executive Vice President, Global Banking, Diebold Nixdorf

To stay competitive in a shifting landscape, banks must strategically embrace branch automation as the key to unlocking efficiencies, enhancing customer…

Citizens appoints CFO

August 22, 2025

Citizens Financial Group Inc. appointed Aunoy Banerjee as EVP CFO, effective Oct. 24. He will take over for John Woods, who left the bank on Aug. 15. Chris…

VyStar Credit Union partners with Kennesaw State University for arena naming rights, discounts, initiatives

August 21, 2025

VyStar Credit Union partnered with the Kennesaw State University Athletics Association, based in Kennesaw, Georgia, for a variety of initiatives including…

Bank of America's Erica surpasses 3B user interactions

August 21, 2025

Bank of America's virtual assistant Erica has now had more than 3 billion client interactions, averaging 58 million monthly. First launched in 2018, the…

Indonesian bank opens branch in Taipei City

August 20, 2025

PT Bank Rakyat Indonesia has opened a branch in Taipei City, marking its first in Taiwan. With this branch, it will provide financial services for the 360,00…

TowneBank gains approval to merge with Old Point

August 19, 2025

TowneBank, based in Hampton, Virginia, has gained regulatory approval from the Federal Deposit Insurance Corp. and the Bureau of Financial Institutions from…

Liberty Bank appoints CFO

August 18, 2025

Liberty Bank and Trust, based in New Orleans, appointed Shaunda Clark as CFO. In this role, she will guide the bank's financial strategy for greater growth and…

Van crashes into Midland's only bank branch, strikes ATM

August 18, 2025

A Fifth Third Bank branch in Midland, North Carolina, was struck by a van in a massive crash. This is the only bank branch within the community, according to a…

The Critical Role of Data in Modern Banking

Banks have more data than ever before. Every transaction, customer interaction, and channel leaves behind a trail of information. Yet having data is not the…

Washington Trust honored as healthiest employer in Rhode Island

August 15, 2025

Washington Trust has been honored as one of the healthiest employers in Rhode Island by Providence Business News. This is the fourth consecutive year the bank…

Customers struggle to get refunds after BECU ATMs dispense incorrect funds

August 15, 2025

Customers at a BECU branch in Enumclaw, Washington, are claiming they were shortchanged by an ATM and the credit union refused to refund them. In particular…

Indian bank slice opens 2nd branch, with QR-code powered ATMs

August 14, 2025

An Indian bank slice has opened its second branch in Gurugram. The branch is powered by the Unified Payment Interface, an instant payment system for…

First Foundation Bank appoints chief banking officer

August 14, 2025

First Foundation Inc., the holding company of First Foundation Bank, appointed Stuart Bernstein as EVP and chief banking officer. Bernstein will lead the…

How can banks, fintechs build emotional trust?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can financial providers like banks and fintechs build emotional credibility? It takes transparency, empathy, reliability and purpose.

High Point Federal Credit Union selects Nuuvia for youth engagement

August 12, 2025

High Point Federal Credit Union, based in western New York, selected Nuuvia for its youth engagement platform. With this partnership, the credit union aims to…

Flagstar Bank partners with Mphasis for data center

August 11, 2025

Flagstar Bank, based in New York, partnered with Mphasis to establish a data center facility for its infrastructure, according to a press release.

KeyBank inks naming deal with Pro Football Hall of Fame

August 8, 2025

KeyBank entered a naming rights agreement with the Pro Football Hall of Fame for an event center in Canton, Ohio. It will be called the KeyBank Center at the…

San Antonio ATM technician robbed

August 8, 2025

Four individuals targeted an ATM technician for a robbery at a Bank of America ATM in San Antonio, Texas. The employee was working on the machine when the…