How can banks maintain a good CX in light of layoffs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry.

Fifth Third Bank named as best adoption-friendly workplace

May 10, 2024

The Dave Thomas Foundation for Adoption listed Fifth Third Bank on its list of the 100 Best Adoption-Friendly Workplaces. It earned this reward in part for its…

Regions Bank now servicing real estate capital markets loans

May 9, 2024

Regions Bank's Real Estate Capital Markets division is now servicing its loans, which include Fannie Mae Delegated Underwriting and Servicing Conventional and…

Southwest Bancshares to brand subsidiary as Texas Partners Bank

May 9, 2024

Southwest Bancshares Inc., the holding company for Texas Partners Bank, has announced that all branches in the Texas area will operate under the brand Texas…

Varo Bank survey finds inflation leading to 89% of customers using credit cards for essentials

May 8, 2024

Varo Bank released a study through Morning Consultant that found that 89% of customers rely on credit cards for essential purposes. The report surveyed U.S.

Bank of America survey reveals most small businesses expect revenue growth

May 8, 2024

Most small and mid-sized business owners expect revenue increases in 2024, according to the 2024 Bank of America Business Owner Report. In addition, their…

ATM features: 5 to include

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Want your ATM to succeed? Consider adding these five essential features.

Fed to keep rates steady due to decreasing banking loans

May 7, 2024

U.S. banks saw a decrease in demand for industrial loans and household credit in the first quarter of 2024, according to data from a Federal Reserve survey.

British Caribbean Bank partners with Finastra for core banking tech

May 7, 2024

Finastra, a financial software provider, partnered with British Caribbean Bank Ltd., based in Turks and Caicos, to deploy Finastra Essence on the Microsoft…

UMB signs merger agreement with Heartland Financial USA

May 3, 2024

UMB Financial Corp., based in Kansas City, Missouri signed a merger agreement to acquire Denver-based Heartland Financial USA Inc. in a stock transaction…

Chase opens Bronx branch

May 2, 2024

JPMorgan Chase recently opened a branch in the Grand Concourse neighborhood of The Bronx, New York. The branch features a modern design for better community…

Regions Bank Georgia branch manager wins Heart of Service award

May 1, 2024

Regions Bank awarded Kascia Polk, manager of the Villa Rica, Georgia branch, with the 2024 Lee Ann Petty Heart of Service Award, which honors managers for…

Rethinking card issuing in an age of fintech disruption

Banks face challenges in modernizing card issuing to keep up with new competitors. Fintech disruptors and evolving consumer preferences could affect existing…

Republic First Bank collapses, Fulton Bank to acquire assets

April 30, 2024

Republic First Bank was seized by Pennsylvania state regulators with its assets sent to the Federal Deposit Insurance Corp. Fulton Financial Corp, the parent…

Dolphin Debit onboards 87 ATMs for Service Federal Credit Union

April 30, 2024

Dolphin Debit Access, a subsidiary of Euronet, onboarded 87 ATMs from Service Federal Credit Union, based in New Hampshire. Euronet will provide its EFTS…

Where are bank branches headed?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.

Ohio ATM malfunction leads to $2K deposit loss

April 26, 2024

A Bank of America ATM in Middletown Ohio malfunctioned while a woman was depositing cash, leading to a $2,000 loss. When resident Colleen Curran made the…

Citizens appoints head of wealth management

April 26, 2024

Citizens Financial Group Inc. announced that Paul Casey will serve as head of wealth management. Prior to joining Citizens, he served as managing director for…

Bank of America delivers grants for art conservation

April 25, 2024

Bank of America has awarded 24 cultural institutions with grants from its 2024 Bank of America Art Conservation Project. First started in 2010, this project…

Regions Bank intros Philanthropic Solutions group

April 24, 2024

Regions Bank introduced its Philanthropic Solutions group within its Wealth Management division. This group will offer advice for charitable giving, nonprofit…