A customer-friendly solution for retrieving retained ATM cards

March 13, 2014

In an age of increased emphasis on customer convenience, ATM card retrieval remains a most inconvenient process. Usually when an ATM retains a card for…

A 'Bit o' Coin' and a 'Look at me!' ATM

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

This past week I attended a dinner put on by a local investment company — from what I could tell, the audience was a small cross-section of Denver's…

1,600 new ATMs help RBS Citizens customers 'Bank Better'

March 11, 2014

As part of its Bank Better initiative, RBS Citizens Financial Group has completed a new round of upgrades serving Citizens Bank and Charter One customers. The…

Savings bank seamlessly integrates self service, personal consulting

March 10, 2014

At the new Sparkasse Dachau bank branch in Karlsfeld, Germany, customers search real estate listings on touchscreen kiosks and then request a financial…

Triton Argo ATM adds Fujitsu bill recycler

March 10, 2014

Welch, Missouri lottery to pilot ticket sales at ATMs

March 6, 2014

Welch ATM and the Missouri Lottery have partnered with selected convenience stores in St. Louis and Kansas City to provide fast, convenient access to lottery…

There’s more to branch transformation than ATM deposit automation

by Terrina Rishel — CEO, ATM Authority, LLC

Facing today's consumer demands, financial institutions are becoming increasingly aware of the need to offer an omnichannel experience. Annual growth rates are…

Getting more money out of the ATM

A new report looks at what works, what doesn't, and ?what consumers want from secondary ATM revenue strategies.

ATMs Shine with LED Lighting

Financial institutions are switching to LED thanks to ROI, improvements in technology, more creative solutions and ADA requirements.

Saudi bank installs country's first dual-deposit ATMs

March 3, 2014

Saudi Arabia-based Saudi Investment Bank is adding cash deposit capabilities — a first for the country — and remote teller assistance in order to offer its…

Diebold helps community CU create interactive branch environment

March 3, 2014

Collaboration, engagement, efficiency. These were the goals that Roswell, Ga.-based LGE Community Credit Union had in mind as it worked to refine the purpose…

Bitcoin's good news-bad news week

February 27, 2014

The good news: Bitcoin ATM installations are motoring right along, with the installation of the first unit in Singapore this week. The bad news: The horsepower…

Asian FIs team up on direct-to-ATM remittance service

February 27, 2014

Philippine FI BDO Unibank Inc. has partnered with Korea's Kookmin Bank and Hana Bank to create a program that will allow Korean nationals in the Philippines to…

Ecobank ATMs in Ghana go card-free with mobile SMS

February 27, 2014

Last week, mobile carrier service Airtel Money announced a tie-in with Visa that would give mobile money users in Kenya cardless access to cash at ATMs. This…

Triton gets to the 'heart' of the ATM user experience - Part II

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Triton and Digital Donations are combining their capabilities to broaden the market for charitable giving at the ATM.

Maintaining ATM Uptime Vital to Merchant Relationships

Minimizing ATM downtime is critical to keeping customer confidence and decreasing lost transactions.

Indian energy, security companies partner on 'all-in-one' ATM solution

February 26, 2014

The ATM operating environment in India is complex and must address issues that range from power consumption, housekeeping, cash replenishment and settlement…

Made for China: CCB adds ATM lock management designed for Chinese market

February 26, 2014

The Beijing branch of China Construction Bank had long deployed mechanical ATM password locks that required the pairing of each lock with a mechanical key and…

Multi-vendor software underpins mixed-media deposits at Fifth Third ATMs

February 25, 2014

Adding ATM functionality can be tricky in a multivendor environment. But as a project for Fifth Third Bank demonstrates, software developers are proving that…

Airtel Money card gives Kenyans access to ATM cash

February 21, 2014

Airtel Money has partnered with Visa and Chase Bank to offer its subscribers an Airtel Money Visa card. The card allows subscribers to withdraw cash from their…