'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas.

RBS ripped for tightening mobile bank, ATM service times

April 12, 2018

After receiving bitter criticism for shutting bank branches in small villages across Scotland, RBS is again under fire — this time for sharply limiting…

Hyosung marks 20th anniversary of first US ATM delivery

April 10, 2018

Nautilus Hyosung America is celebrating the 20th anniversary of the delivery of the first Hyosung ATM to the U.S.

How 125 ATM industry players plan to make Windows 10 your last Microsoft upgrade

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant…

Fiserv expands reach of CardFree Cash program

April 5, 2018

Fiserv Inc., a provider of financial services technology solutions, has announced that retail ATM manufacturers Nautilus Hyosung America, Genmega and Triton…

Meet the Team: Mark Aldred – Head of International Sales

Our ‘Meet the team’ blog series focuses on celebrating the people within Auriga. Auriga is built from a vast team of experts, with diverse experience and…

Yapi Kredi switches to KAL software for an enhanced customer experience

KAL has produced a video showcasing how Yapi Kredi, a leading Turkish bank, converted to KAL software on its ATM network of over 4000 machines.

Cash in hand: Improving ATM infrastructure in Africa

Despite the success of digital money projects such as Kenya’s M-Pesa, the majority of Africa still relies on cash, and that’s unlikely to change anytime soon.

GivePay 'ATM gift card mall' expands offering with InComm

March 22, 2018

GivePay, developer of a technology that allows consumers to send gift cards and wireless payments through ATMs, has signed an agreement with InComm, provider…

FCTI aims to improve ATM functionality, performance with Vynamic software solutions

March 21, 2018

ATM solutions provider FCTI Inc. has announced its implementation of the Vynamic ProFlex4 ATM platform from Diebold Nixdorf on more than 7,500 FCTI ATMs in…

The strangely simultaneous rise of cards and cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in…

PAI, Planet Payment renew contract for direct currency conversion at ATMs

March 16, 2018

Payment Alliance International, the nation's largest privately held ATM provider, and Planet Payment Inc., a provider of international and multicurrency…

Coinsource expands into Colorado with 8 bitcoin ATMs

March 16, 2018

Coinsource, which bills itself as the world's largest bitcoin ATM network, has expanded to the state of Colorado, where it has installed a total of eight…

Slots, cash and change at the ATM

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

We all talk about change, and we almost always combine that with talk about disruption and innovation. I am becoming more convinced that the future of the ATM…

In a mobile banking era, the ATM is more important than ever

by Rebecca Hellmann — Director of Marketing, FCTI

Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions…

Fifth Third ATMs enabled for cardless cash withdrawal

March 15, 2018

Customers of Fifth Third Bank can now withdraw cash from the bank's ATMs without using a bankcard.

Diebold Nixdorf debuts AllConnect Services for streamlined physical distribution channels

March 13, 2018

Diebold Nixdorf has launched Diebold Nixdorf AllConnect Services, an offering that leverages a data-driven Internet of Things infrastructure to make physical…

US ATM operators petition Visa to lift DCC prohibition

March 9, 2018

The National ATM Council has sent a formal public petition to Visa on behalf of consumers and the U.S. ATM industry seeking elimination of network rules that…

The role of Big Data in banking and how it can drive a successful omnichannel strategy

Auriga takes a closer look at the real opportunities for banks, and how they can turn data into action and business value. Download the white paper for free.

Presented by Auriga

Why banks need to rethink their approach to the cloud

This white paper discusses the challenges and opportunities of using the cloud to improve ATM customer services. Download it for free.

Presented by Auriga