Scottish cafe deploys cash automation solution

July 26, 2021

The Café Royal in Annan, Scotland is finding success with a cash automation solution called CashGenic from Innovative Technology that allows customers to pay…

European Central Bank approves digital euro launch

July 20, 2021

The Governing Council of the European Central Bank gave approval last week for the possible issuance of the digital euro. There will be a two-year…

ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

3 reasons you should attend Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Between COVID-19 closing down bank branches, and changing customer expectations, it can be a challenge for financial institutions, independent ATM providers…

What's on the horizon for the ATM world?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATMs went through a challenging year in 2020, but as the industry comes out of the pandemic, a question emerges: What's on the horizon?

Bank of America ranks highest for retail banking advice in JD Power study

July 2, 2021

The J.D. Power 2021 U.S. Retail banking Advice Satisfaction Study has ranked Bank of America No. 1 nationally for its retail banking advisory services. The…

Do ATMs need biometrics?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One question that often emerges in the world of ATMs is: Do we need additional ways to authenticate customers? One common suggestion is the use of biometrics…

Robots transforming branch experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks from across the world are beginning to use robots for tasks ranging from counting money to handling customer requests. These robots are not only…

Candela intros eco-friendly cryptocurrency mining solution

June 16, 2021

Candela Coin, a cryptocurrency provider, has introduced a solar powered cryptocurrency mining method to help address the large amounts of fossil fuels needed…

How can banks deliver successful branch transformation?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks are rushing to create better branch experiences in the wake of changing customer expectations post pandemic. But how can they make the transformation…

How ATMs have adjusted to COVID-19

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The pandemic has changed every industry from top to bottom, and the ATM industry is no exception. Even as we begin transitioning into the post-pandemic…

Podcast tackles post-pandemic ATM world

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

In today's episode of the ATM Marketplace podcast, Bradley Cooper, editor of ATM Marketplace, discussed how this post-pandemic world will affect ATMs and…

Euronet's Ren ATM Management Solution

An all-in-one solution for today’s modern ATM fleets looking to provide a great customer experience while streamlining operational efficiency, and taking…

Presented by Euronet Worldwide, Inc.

Improving Your Bank's Digital Experience

The banks that will thrive in this new digital ecosystem are those that understand what customers are looking for, anticipate that need, and find the most…

Presented by ATMmarketplace.com

Are ATMs, digital signage a good fit?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Are ATMs and digital signage a good fit? How can they work together to deliver an omnichannel experience?

2 digital banking trends to follow post-pandemic

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

While physical branches aren't going anywhere anytime soon, in order to suceed in the post-pandemic world, they will need to adjust to two major digital…

Financial tech provider Amount secures $100M in funding round

May 28, 2021

Amount, a technology provider for financial institutions, has closed a series of funding for nearly $100 million. With this round, Amount now has a post-money…

Diebold Nixdorf partners with bp to support retail sites, payment technology

May 26, 2021

Global fuel retailer bp has extended its multi-year, managed services agreement with Diebold Nixdorf and will leverage DN AllConnect Services globally to…

Bank Customer Experience Award entries are now open

May 26, 2021

Entries for the Bank Customer Experience Award are now open. Financial institutions and fintechs can submit entries for unique and innovative solutions.

What role will cryptocurrency play with ATMs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bitcoin ATMs present a key opportunity not just for customers but also for retailers, since they can often boost both their bottom line and their brand by…

Presented by Hyosung