Virtual Teller ATMs: In demand and increasingly so

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

When you put together the costs of real estate, human resources and sheer operational expenses of a branch, they might far exceed any justification to keep a…

BofA rolls out Teller Assist ATMs

April 8, 2013

Bank of America has announced the addition to its fleet of ATMs with Teller Assist. The new ATMs allow customers to speak with a BofA teller during extended…

The Bitcoin ATM: Possible, yes. Marketable...?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Bitcoin ATM concept has received a lot of press lately. Is it deserved?

Bank branch rebirth turns to tech

Leaving an old, broken model behind, FIs are learning how to serve the customer better at less cost.

Industry input wanted for ATM innovation survey

April 2, 2013

ATM Industry Association and ATM Marketplace are seeking industry input for a co-sponsored study, "The ATM Innovation Survey."

Cash at your service!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A few days ago I was paging through photos I took with my smartphone at the ATM Industry Association (ATMIA) conference in Scottsdale, Ariz. I came across a…

GRG shows off new VTM at banking IT conference

March 28, 2013

GRGBanking recently showcased its video teller machine at "IT in Financial Institutions," a conference held in Poland March 14–15. The conference, themed…

Avaya to support VTMs in China

March 28, 2013

Avaya, a provider of communications solutions, has announced that the company has been selected to provide video conferencing and contact center technologies…

In Cyprus, ATM withdrawals limited, 'bitcoin ATM' plan in the works

March 25, 2013

Two of the largest banks in Cyprus have cut their ATM withdrawal limits from €260 ($336) to €100 ($129). The step was taken in order to prevent a run on…

Study: 'Global ATM Functionality Overview'

March 19, 2013

A new "research note" from Mercator Advisory Group reviews how ATMs are becoming banking hubs in many cash-centric markets throughout the world, and how the…

Beyond 'cash out': ways to cash in on ATMs (videos)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Now that today's ATMs can do so much more, should you be looking into adding new revenue sources?

Lottery ticket-dispensing ATMs; a good bet?

At ATMIA US 2013, Doug Falcone, EVP of national dealer sales at Cardtronics, explains how the company's lottery ticket-dispensing ATMs work. Cardtronics has…

Prepaid cards and ATMs: a perfect pairing (video)

From coupon deals with local merchants to open-loop prepaid ventures with the likes of Visa and MasterCard and a multi-merchant myGift card offering with…

Better ATM Services wins 2013 Paybefore Award

March 11, 2013

Better ATM Services recently announced that it has been honored as a 2013 Paybefore Awards winner. Now in its seventh year, Paybefore Awards recognizes…

ATMIA US 2013: Better ATM says prepaids, ATMs a perfect pair

Todd Nuttall, CEO of Better ATM Services discusses results of a study indicating a strong correlation between ATM users and giftcard buyers. Nuttall says this…

Added value, incremental income: new opportunities for ATM operators

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Donna Embry of PAI addresses a hot topic at ATMIA US 2013: revenue-building ancillary services for ATMs.

ATMIA US 2013: adding value at the ATM

Incremental profit was the trending topic at ATMIA US 2013. Reduced exchange rates and rumblings from Washington about Durbin-style ATM fee caps have operators…

Diversify ... how and why

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

"We are working twice as hard and making half as much," was the most common statement at the recent ATMIA Conference in Scottsdale, AZ. This echoed across the…

Wincor, eServGlobal showcase integrated mobile money solution

February 26, 2013

Wincor Nixdorf and mobile money specialist eServGlobal are using this week's Mobile World Congress to spotlight their new and extended concepts that let…

Comic Relief uses atmAd for UK fundraiser

February 26, 2013

In collaboration with Nationwide Building Society, YourCash and Bank Machine, atmAd, the third-party ATM media sales division of i-design, is participating in…