'Tiptoeing' into branch transformation

New Mexico-based Pioneer Bank believes it has found the best way to reduce operating costs while enhancing customer service.

Sri Lankan FI aims for sustainable expansion with 1st solar-powered ATM

September 16, 2016

Sri Lanka's DFCC Bank PLC has announced the launch of its first solar-powered offsite ATM, located at an industrial estate near the capital city of Colombo.

New study weighs alternative ATM operating systems

September 12, 2016

The ATM Industry Association has published a new industry guide, "Alternative Operating System Case Studies."

Korean bank looks to Smart ATMs for expanded functionality, extended hours

September 8, 2016

LG subsidiary LG CNS, a global IT service provider, has launched a "Smart ATM" pilot at Korea's BNK Busan Bank. The ATM applies LG Hitachi finger vein…

Revamped CR2 software aims to 'bring the functionality of the ATM to life'

September 8, 2016

CR2, a provider of omnichannel banking solutions, has launched its next-gen, fully PA-DSS compliant ATM software, BankWorld ATM Client 5 and BankWorld Studio.

NY bank to expand deployment of Hyosung next-gen technology

September 6, 2016

Nautilus Hyosung America and Flushing Bank of New York have announced the expansion of their partnership as the bank continues to transform its branch model.

Video teller machines enable FI's shift to drive-through model

August 30, 2016

Safe Federal Credit Union has become the first South Carolina-based financial institution to deploy personal teller machines, according to a press release. The…

US Bank ATMs accepting donations for disaster relief

August 24, 2016

U.S. Bank accountholders can now use the bank's ATMs to make donations to the American Red Cross to help people affected by recent floods in Louisiana…

NCR Innovation Lab aims for R&D excellence with '90-Day Challenge'

August 24, 2016

NCR Corp. has announced that it will officially launch the NCR Innovation Lab, an R&D hub that will focus on cross-functional research, innovation and…

Singapore bank debuts GRG video teller technology

August 24, 2016

POSB, a subsidiary of international banking group DBS, has announced the debut of its first POSB video teller machine at the Singapore-based bank's ITE College…

NCR Interactive Teller achieves milestone

August 16, 2016

NCR Corp., a provider of omnichannel banking solutions, announced yesterday that it has reached the milestone of 300 installations of NCR Interactive Teller…

Banking on customer experience

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

ATM Industry Association CEO Mike Lee explains why he intends not to miss the 2016 Bank Customer Experience Summit this September in Chicago.

Microfinance institution rolls out mobile banking, ATM cash-by-code with Compass Plus

August 12, 2016

Compass Plus, a provider of software for payments processors and financial institutions, and Prasac, the largest microfinance institution in Cambodia, have…

FSS ATM Monitoring Service

ATMs are critical self-service channels and it is imperative for banks to effectively monitor and manage these assets to ensure business continuity.

NCR helps Qatari bank put its finger on accountholder security

August 8, 2016

The Commercial Bank, Qatar’s first private bank, has become the first financial institution in Middle Eastern nation to introduce finger vein authentication…

Indian bank expands rural network through 'micro ATMs'

August 8, 2016

IDFC Bank has launched services in Meghalaya state, India, which lies in the country's rugged and rural North East region. The bank opened its first branch in…

South Africa gets first mobile banking unit

August 5, 2016

First National Bank of South Africa has launched the nation's first-ever mobile banking unit in an effort to extend banking services to customers in rural…

Glory deploys TellerInfinity in AFCU headquarters

August 5, 2016

Glory Global Solutions announced that its TellerInfinity assisted service solution has been installed at the America First Credit Union Innovation Center in…

Cummins Allison debuts new coin collection system

August 3, 2016

Cummins Allison added a mixed-bag coin-collection system to its line of self-service coin counters, according to a company press release.

Study: Nigeria surpasses Ghana, UK in ATM use

August 3, 2016

Nigerian ATMs dispense three times as many notes as those in Ghana and 10 times as many as ATMs in the U.K., according to a new Computer Warehouse Group PLC…