Foreign exchange company Travelex launches concept stores

November 11, 2021

Travelex, a foreign currency exchange, has developed two concept stores at Amsterdam Airport Schiphol. These stores will offer ATMs to allow customers to…

Webinar covers findings of ATM Software report

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The ATM industry has come through a lot of ups and downs over the years, but it continues to tackle every issue head on, as found in the 14th annual ATM and…

Diebold Nixdorf partners with Nielsen for banking consumer experience report

November 4, 2021

Diebold Nixdorf recently partnered with NielsenIQ to compile its Motivations in modern banking report, which surveyed 12,000 consumers in 11 countries. The…

Maya Labs partners with Burroughs to deliver services through Smart ATM

November 4, 2021

Maya Labs, a financial services infrastructure company for the underserved, has partnered with Burroughs, a cash automation company, to deliver financial…

Digital payments meet gaming

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As mobile and contactless payments expand, consumers expect safe and convenient ways to send and receive money in all types of environments. Payment technology…

ITMs see major growth

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Traditionally, ATMs have mainly served as cash dispensing tools. That is changing in recent years with the advent of solutions such as the interactive teller…

Diebold Nixdorf delivers ATMs to Turkish bank

October 25, 2021

Diebold Nixdorf recently partnered with Yapi Kredi, the third-largest private bank in Turkey, to deliver its DN SeriesTM ATMs. With these ATMs, the bank can…

Smart ATMs serve the underserved

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The underserved have traditionally relied on ATMs to gain access to cash, but one company is expanding ATM services to include a variety of tools for them.

Webinar to analyze 2021 ATM and Self-service Software Trends and Analysis Report

October 19, 2021

It has now been the 14th consecutive year that ATM Marketplace and KAL ATM Software have published the ATM and Self-service Software Trends and Analysis…

How ITMs are Changing the Service Landscape for Financial Institutions

As Financial Institutions, financial independent service operators (FISO), and ATM-as-a-Service providers can attest, ITMs were growing in popularity among…

3 financial experts share elevator pitches

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…

Patriot Federal Credit Union opens 10th location

October 15, 2021

Patriot Federal Credit Union, has opened its 10th full service location in Frederick, Maryland. This 3,600-square-foot facility will feature two-drive up lanes…

Analyze this! Detailed customer journey analytics at ATM from eKassir

How does the user go through the scenarios at ATMs, how fast? Where are the bottlenecks and friction points? You can easily get the answers on these questions…

How to improve banking customer experience with right mix of digital tools, personal touch

by Holly O'Neill

Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…

Post Technologies, Glia deliver chatbot with live chat integration to 7 credit unions

October 6, 2021

Posh Technologies, a conversational AI company, has partnered with Glia, a digital customer service solutions provider, to deliver an integrated chat solution…

Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…

3 bankers share insights on banking hot topics

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…

FIS appoints chief administrative officer

September 22, 2021

FIS, a financial technology company, has appointed Stephanie Ferris as chief administrative officer. Prior to joining FIS, she served as CFO for Worldpay…

ATM Pooling: transforming future access to cash services

As more customers go cashless, how can banks extract the most benefits from ATM pooling? Find out in our latest white paper.

Presented by Auriga

4 experts share digital banking insights at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…