So much for the 'uninspired' ATM

December 9, 2013

New research from Mercator Advisory Group has examined the current state of the global ATM market and found that ATMs are becoming a "go-to" channel for many…

The 2014 ATM Comparison Guide: Sorting apples from oranges

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Oranges-to-oranges vendor specs help take the guesswork out of determining which models best meet a deployer's needs.

ATM innovation: Give the people what they want

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Sounds simple enough, but what do people want?

Community banks embracing branch reinvention, too

November 7, 2013

Major U.S. banks have been engaged in branch reinvention for a few years. Now smaller players are beginning to embrace the trend, as well.

Diebold rolls out new product line with branch transformation in mind

October 15, 2013

A new family of banking terminals from Diebold Inc. is helping financial institutions to achieve their branch transformation goals, a news release from the…

PNC branches out - in a small way

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Pint-sized PNC branch could play a big role in helping determine what sites and services work for customers.

ATM innovations make a big impression

July 17, 2013

The BBC did some poking around last month in the exhibition hall at European ATMs 2013 and seems to have been impressed by "a host of prototype terminals that…

Diebold next-gen ATMs enhance CU Vibe

May 9, 2013

Southeast Michigan-based Vibe Credit Union will soon offer the convenience of shared branching at the self-service channel with help from Diebold…

7 ways ATMs are going green (and not just dispensing it)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The financial services industry is reducing its environmental impact while bolstering the bottom line.

Diebold deploys advanced equipment for Turkish bank

February 21, 2013

Diebold Inc. announced it will be delivering Opteva ATMs and Agilis 3 software to Turkey's Bank Asya. The full order includes 161 advanced-function ATMs…

Self-service ATMs help shape a new branch service philosophy

When University Federal Credit Union decided it was time to reinvent their branch model, they worked with the branch transformations group at Diebold…

Gallery: A new branch model built around self-service banking solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A cost-efficient new concept features "assisted self-service" ATMs and "universal" banking representatives.

2013 ATM Comparison Guide: Where the buying decision begins

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a world of options, a concise guide to ATM features and attributes can help deployers make the right choice.

Webinar highlights successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

University FCU and Diebold collaboration turns "assisted self-service" ATMs into a customer service win.

Co-op Financial Services, Diebold to test two-way video for ATMs

May 2, 2012

Co-op Financial Services, a provider of access and convenience products for credit unions, is partnering with Diebold Inc. to test two-way video member service…

Diebold to roll out banknote acceptor ATMs in Hungary

March 23, 2012

Diebold Inc. announced that it will supply approximately 180 Opteva banknote acceptor ATMs to UniCredit Bank Hungary Zrt. The company will also provide…

A next-gen ATM for an evolving industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Changes occurring in the ATM industry today may seem more evolutionary than revolutionary. The industry's most recent advances give the impression of being…

ATMIA US 2012: ATM program mobilizes mobile banking sign-up

Mobile banking enrollment migrates from the PC to the ATM with a new program by Diebold. The solution offers quick and easy sign-up right at the ATM, and…

Diebold to install advanced-function ATMs in Swiss bank

December 21, 2011

Diebold Incorporated will install and integrate 12 new ATMs, including Opteva 522 and 562 cash dispensers, and Opteva 720 and 760 advanced-function terminals…

Diebold will manage California credit union's ATMs

January 11, 2011

Diebold Inc. is deploying 26 ATMs for a San Diego-based credit union as part of a multi-year management-services agreement between the two companies.