Omnichannel Banking: Meeting Customers Where They Are

In today’s banking landscape, delivering seamless, secure, and resilient customer experiences across both digital and physical channels is no longer optional …

Presented by Auriga

Next-Gen ATM Monitoring: Leveraging AI, IoT, and Blockchain for Smarter Operations

As financial institutions (FIs) and managed service providers (MSPs) strive to maintain seamless uptime and prevent service disruptions, innovations like…

Transforming Banking: The Growing Role of AI in Financial Services

The integration of artificial intelligence (AI) in the banking sector has ushered in a transformative era, revolutionising financial services and redefining…

Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

NCR Atleos CONNECT Dec2024

The December 2024 issue of CONNECT explores how financial institutions are unlocking new value through AI, multichannel services and global innovation. It…

Presented by NCR Atleos

How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

DPL Wins Prestigious ATMIA Peter Kulik Innovation Award for Hercules AI at ATMIA 2024

DPL, a leading provider of managed connectivity in the IoT industry, proudly announces its receipt of the esteemed ATMIA Peter Kulik Innovation Award at the…

Case Study: ATMs 4 Sale Poised for Growth Thanks to DPL's AI Powered Portfolio Management Solution

Wanting to grow, ATMs 4 Sale turned to DPL, a leading global managed IoT connectivity provider whose portfolio management platform leverages the power of…

Presented by DPL - Managed Connectivity

Best Practices for Implementing Payment Testing Automation

The payments industry is facing more change, challenges and competition than ever before. Continued reliance on legacy tools and technology has made it…

5 Ways Automated Testing Tools Can Help You Do 'More With Less'

In recent years, financial services firms have put significant emphasis on digital transformation, focusing on new technologies that drive innovation, improve…

Don’t Overlook the Importance of Integrated Performance Testing

Effective performance testing capabilities help guarantee a seamless payment experience for your customers no matter how, when or where they choose to…

10 Benefits Testing Automation Brings to the Payments Industry

this blog takes a look at 10 key benefits your organization can realize by aggressively incorporating automation into its payment testing processes.

Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.

Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

Financial Services Trends and AI: Interview With the VAImpire (Part 2)

Is AI sucking the blood out of human creativity, or does it have a place in helping teams to become more efficient and stay on top of industry trends?

Financial Services Trends and AI: Interview With the VAImpire

Have we entered an age where artificial intelligence (AI) tools like ChatGPT and Bard have become uncontrollable monsters, destined to suck away all human…

Conversational AI in banking: ML into the heart of the Next Gen Branch

Neo banks or digital only banks make a virtue of how they use digital technology to get closer to customers.

Meet Hercules AI - Your New Virtual Technician

Hercules AI minimizes ATM downtime by automatically fixing over 1,800 common PIN pad, bill dispenser, card reader and software related issues.

Presented by DPL - Managed Connectivity