Webinar
WEBINAR: Smarter ATM testing methods for smaller QA teams (US/Europe)
February 16, 2016
Webinar Details
There's no getting around the critical importance of ATM testing.
Every customer who uses one of your ATMs expects a smooth and flawless experience, so you can be sure that any transaction hiccup a user encounters at your machine will have a negative impact on their opinion of — and trust in — your organization.
Unfortunately, most ATM operators don't have the deep pockets required to accommodate generously staffed in- or out-of-house QA teams able to conduct rigorous ATM testing on a tight turnaround schedule. Neither do they typically need all-encompassing test solutions with virtual ATMs and remote test teams.
Stuck in the middle, these organizations often wind up burning out QA staff with a grind of late hours and lost weekends spent running endless tests in order to hit an urgent release date. But it might not have to be this way.
Join us for a webinar specifically for ATM operators who have limited QA resources and want to get the most out of their existing ATM testing infrastructure. Presenter Colin Fraser will explain how you can implement a methodology that fits the needs of small to medium-size ATM operators.
In this webinar, you will learn:
- how to assess your testing requirements;
- the pros and cons of various QA options — i.e., adding staff, outsourcing or improving efficiency;
- manageable practices that can help you achieve maximum ATM uptime and a failsafe user experience;
- keys to enjoying the benefits of automated testing on a limited budget; and
- ways that you can leverage efficient testing to take on new challenges such as branch transformation, mobile payments and direct currency conversion.
Meet the panelists
Colin Fraser
Product Manager
FIS
Colin Fraser is FIS's product manager for ATM Test Solutions. Colin has 15 years of experience in the ATM industry.
Suzanne Cluckey
Editor, ATMmarketplace.com
Networld Media Group
In addition to being editor of ATMMarketplace.com, Suzanne is also a writer and editor whose work has appeared in trade and consumer publications throughout the United States and has won both local and national awards.
