August 2, 2024
As the digital landscape continues to evolve, so do the methods employed by criminals seeking illicit gains. In 2018, the U.S. Secret Service sounded the alarm on a burgeoning threat – jackpotting attacks. Defined as a sophisticated form of criminal activity, jackpotting involves the installation of malicious software and/or hardware at Automated Teller Machines (ATMs), compelling these financial terminals to dispense substantial amounts of cash at the whims of criminals. This paper delves into the intricacies of logical jackpotting attacks, shedding light on the methods perpetrators employ to gain physical access to ATMs, manipulate their operations with malware and/or specialized electronics, and exploit vulnerabilities in the system. Furthermore, it outlines practical steps and cutting-edge solutions CSG offers, such as rekeying ATMs, implementing SAN Loitering technology, and adopting the CSG Security + solution which uses CylancePROTECT from Blackberry, aimed at mitigating the risk posed by this sophisticated and evolving form of financial cybercrime.
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