Case Study
ATM customers come first
August 7, 2009
Wittenbach Business Systems, a security consultant and reseller of Triton ATMs, worked with the bank's assistant vice president and IT manager, Chad Tasker, to analyze the options. "At all costs the bank wants to avoid putting up an 'out of order' sign on its ATMs," Tasker said. "If you put a sign on a machine, guess where the customer goes? Usually across the street to a competitor." Uptime was an obvious consideration and concern but so was overall reliability, ease of servicing and compatibility with the bank’s processing provider, Tasker said. After some comparison shopping, Tasker settled on the Triton FT7000 drive-up ATM. The bank signed with Wittenbach for service and support.
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About The Sponsor
Triton Systems
Triton FI based products • NO Windows 10™ Upgrade • Secured locked down system that is virus/malware resistant • Flexible configurations - Drive-up and Walk-up • Triton's high security standards • NFC, anti-skim card reader, IP camera and level 1 vaults are all options • Triton Connect monitoring • Lower cost
