White Paper

Artificial Intelligence: How AI is changing the banking industry

October 31, 2019

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Both challenger and traditional banks are growing their focus on helping consumers save money. As customers increasingly look to save money for a rainy day and become more fiscally responsible, many banks have reacted by providing a variety of services.

According to a 2018 report published by the World Economic Forum, in collaboration with Deloitte, 76 per cent of Chief Experience Officers in the banking industry agree that Artificial Intelligence (AI) is a top priority because it is critical for differentiation.