White Paper
A Video Surveillance Guide for Financial Institutions
November 21, 2025
This whitepaper serves as a strategic guide for financial institutions looking to modernize branch, ATM/ITM, and operations-center video surveillance in an era of heightened fraud activity, regulatory scrutiny, and customer-experience expectations. With traditional NVR-based systems and fragmented camera environments struggling to keep up, banks and credit unions need surveillance platforms that unify data, automate oversight, and scale across multiple locations.
The guide details how next-generation unified video platforms consolidate cameras, analytics, alarms, access control, and transaction data into a single, investigation-ready interface. This not only strengthens fraud detection—such as pairing ATM/ITM video with transaction events—but also dramatically improves audit trails, compliance reporting, and investigation speed.
A major focus is the role of Video Managed Services, which allow financial institutions to outsource system health monitoring, software patching, firmware updates, and 24/7 alarm verification to trained specialists. This reduces operational burden on branch teams and IT departments while ensuring consistent uptime and regulatory-ready retention across all branches.
The whitepaper emphasizes that future-ready banking security requires flexibility—support for legacy cameras, cloud-based scaling for new or low-bandwidth branches, AI-powered analytics for fewer false positives, and serverless camera options to reduce hardware failures and cost.
Cook Solutions Group’s integrated security expertise, combined with solutions like the Piko Unified Security Platform, shows FI leaders how to turn video surveillance into a proactive risk-reduction engine that improves compliance, reduces fraud losses, boosts investigative accuracy, and enhances member and customer trust.
About The Sponsor
Cook Solutions Group
Simple | Secure | Service | Solutions. From ATM sales, support, and service to enterprise security solutions with Next Generation technology. Think CSG First. We Make it Happen!
