White Paper
2020 ATM & Self-Service Software Trends
September 24, 2020
This year, 2020, marks the 13th edition of the ATM and Self-Service Software Trends report. And for the self-service banking segment, what a year it's been already.
The second decade of the 21st century got off to a blazing start with the end of support for Microsoft Windows 7, the operating software that supports virtually every bank-owned ATM in the world, as well as a sizeable number of non-bank-owned ATMs.
An OS migration would be the Big News of the Year for the ATM industry in any normal year. But, 2020 has been anything but normal.
Even as banks around the globe were upgrading or replacing their ATMs to take advantage of Windows 10 and its high-tech security offerings, the world began to take note of a lowtech threat that literally would change everyday life as we knew it. That threat, of course, would be the coronavirus disease, or Covid-19.
As with previous editions, the 2020 guide provides a valuable — and free — resource to assist financial institutions as they map out the future of their self-service systems and the branch networks these systems support.
About The Sponsor
KAL ATM Software
KAL is a world-leading provider of multivendor ATM platform, application and management software, specializing in solutions for bank ATMs, self-service kiosks, and bank branch networks.
