Zemen Bank goes live with CR2 BankWorld ATM

Zemen Bank, the first multi-channel bank in Ethiopia, and CR2, a global provider of self-service banking solutions, have announced that Zemen bank has gone live with CR2's BankWorld ATM.

According to a press release, Zemen Bank is committed to leading the Ethiopian banking industry in self-service innovation with its single-branch business strategy. A key requirement for the bank was to provide best-of-breed electronic services tailored to personal and corporate customers. Focusing on high net worth individuals with its Prestige Banking and Z Club, the bank was looking for a way to target niche customers and to deliver tailored products and services through the ATM channel. Driven by a single integrated platform, BankWorld provides Zemen Bank with a 360-degree view of the customer's relationship with the bank which empowers Zemen Bank with the ability to significantly extend the services they can offer at the ATM.

The bank's partnership with eVentive and CR2 has provided Zemen Bank with the ability to enable customers to visit the branch for the first time, open an account, make a deposit and be issued an ATM card in less than seven minutes. Zemen Bank is enabled by CR2's CardWorld Producer which immediately issues ATM cards to customers upon opening a bank account at the branch. Once the ATM card is in hand, the customer has automatic access to a full range of personalized services available at BankWorld's ATMs.