News

WesBanco offers help to customers and business borrowers

March 19, 2020

To ease the impact of COVID-19 on its customers, WesBanco, Inc., of West Virginia has initiated several precautionary measures to protect its customers, employees and the communities it services. During this important time, we believe it is our duty as a responsible, community-based financial institution to assist and help protect our employees, customers, and communities.  We are offering payment relief to affected borrowers, adjusting branch operations to help protect the health and safety of customers and employees while maintaining access to our services, and supporting local non-profit organizations through our grant programs," stated Todd F. Clossin, WesBanco president and CEO in a recent release,

The company is offering to defer certain loan payments for up to 90 days for its most seriously impacted business borrowers. To request relief, borrowers are encouraged to call their relationship officer. 

Restaurants/caterers, and certain retail establishments that are forced to close due to COVID-19 will be eligible for full deferral of loan payments (principal and interest) for 90 days and working capital facilities up to $200,000.  For businesses reducing services in response to the pandemic (such as transitioning to take-out only) will be eligible to make interest-only payments and defer principal payments for 90 days and working capital facilities up to $100,000. 

Additional relief programs may be available to existing WesBanco business borrowers on an individualized basis, depending on their circumstances. 

To support the efforts of public health authorities and to help curtail the spread of COVID-19, WesBanco is expanding its social distancing practice by modifying the operations of its financial center network, and temporarily limiting most locations to drive-up and ATM services. Other locations are being shifted to modified hours and will continue to assist customers through WesBanco's online and mobile tools and call center. Customers with specialized cash supply needs or who require access to safe deposit boxes may make appointments to visit a financial center.