News

VyStar moves to FIS for card processing in growth push

December 18, 2019

In a major expansion of their work together, VyStar Credit Union, which is headquartered in Jacksonville, Florida, and is one of the country's largest credit unions, will be moving its credit card production and processing services to FIS, according to a company press release. 

In 2018, VyStar, which serves over 690,000 members, started planning its move to a new, modern front end for their core banking solution from FIS to support its continued growth. As part of its strategic focus on growing its business and enhancing payment solutions for its members, the credit union wanted to consolidate and streamline card processing services through a single provider, according to the release.

After an extensive review, VyStar selected FIS as its credit card technology solutions provider. Under a multi-year agreement, FIS will provide the credit union with end-to-end card services, including credit processing, card production, electronic statement delivery and fraud protection.

"VyStar is heavily focused on providing a seamless member experience and the most efficient operational process for our employees," Melissa Thomas, senior vice president of operations and payments at VyStar, said in the release. "We studied the market for a year and a half to find the right partner and solutions, and we found both with FIS's credit card processing."

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