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U.S. Bank partners with Diebold for Agilis EmPower ATM software

May 13, 2010

Diebold's software solution offers advantages to U.S. Bank, including operational efficiency and brand differentiation, according to a company release. The application provides a platform for enhanced ATM services to its customers into the future, such as deposit automation. Agilis software, designed with an adaptable framework, allows individual components, such as advanced functionality, to be easily implemented, giving U.S. Bank flexibility and increased speed-to-market when it chooses to offer customers additional services at the ATM.

"Choosing the right software provider was essential," said Kevin L. Lander, manager, enterprise ATM services, U.S. Bank. "Diebold developed a software framework that will serve our customers and increase our competitiveness for years to come. We trust Diebold as a partner in our business, rather than simply viewing them as another software vendor."

In addition, Diebold's software solution provides the seamless integration required across the U.S. Bank network and compatibility across all retail delivery channels, from mobile to online. The solution has been designed to limit disruption to U.S. Bank customers as new services and features are added to the ATM.

"The Diebold team listened very carefully to U.S. Bank so we could build a custom application to address its unique needs," said Charles E. Ducey, Jr., executive vice president, Diebold North America operations. "Our role is to adapt our technology and conform our solutions to our customers' business processes and priorities, rather than asking them to adjust their priorities and business processes to our technology."

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Diebold Nixdorf

As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.

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