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Tyndall FCU, Diebold team up to boost ATM convenience, security

March 18, 2014

Panama City, Fla.-based Tyndall Federal Credit Union, an FI with $1 billion in assets, has expanded its relationship with Diebold Inc. in order to increase convenience for its members while heightening the security of its ATM fleet, according to a Diebold news release.

The FCU, which serves 100,000 members through 14 locations in southern Alabama and the Florida panhandle, has contracted with Diebold to install 12 new deposit automation-enabled Opteva ATMs, and upgraded another 12 existing ATMs with deposit-taking capability.

Diebold also will provide services designed to increase uptime and security for the Tyndall fleet. The company is maintaining up-to-date anti-virus software and security patches on the ATMs for enhanced security and PCI compliance.

Additional network security will be provided by Diebold ATM Skimming Alert Monitoring Services, which automatically detect the presence of a card skimmer on an ATM and alert Diebold's Monitoring Center. The company's OpteView Resolve service will provide 24/7 status monitoring in order to help reduce ATM downtime.

"Working with Diebold, we've been able to bring greater convenience to our members, while creating operational efficiencies for the credit union," said Tyndall CIO Debbi Dial.

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