Security

Tri Counties bank sees ATM, banking service outages

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February 17, 2023

Tri Counties Bank, in California, recently suffered major outages that shut down all of its ATMs, company email, phone lines and customer service call center, according to a report by CBS News.

The bank then shut down systems after "detecting unusual activity in our network environment," according to an announcement on its website.

It is working with investigators and claims user account security is not impacted as it was hosted on a separate system from the network.

As of Feb. 16, 81 out 88 ATMs are operating normally along with fee-free MoneyPass ATMs.

"Tri Counties Bank is currently working to determine the scope of the event, including impact to any data or information maintained on internal bank systems. Our investigation remains ongoing and we have notified authorities, including law enforcement and our bank regulators," the bank said in the announcement.