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Top mobile banking app honors awarded to NCR customers

January 23, 2017

Eight of the top 10 mobile banking apps are powered by the digital banking solutions portfolio of NCR Corp., according to the third annual Mobile Banking App Study by MagnifyMoney.

This is the third consecutive year NCR community financial institution customers have been honored in the '10 Best Overall' category, according to a press release.

The study named Eastman Credit Union, a $3.1 billion financial services cooperative serving more than 155,000 members at more than 20 branches in northeast Tennessee, southwest Virginia and Texas, as the 'Best Overall App.' NCR worked with ECU to build and deploy its mobile app to provide a better customer experience.

Of the apps honored, NCR also powers Delta Community Credit Union (Georgia); ESL Federal Credit Union (New York); Hudson Valley FCU (New York); Redstone FCU (Alabama); SEFCU (New York); Tower Federal Credit Union (Maryland); and Wright-Patt Credit Union (Ohio).

"It is extremely exciting to see so many NCR customers once again highlighted as providing best-in-class, deeply engaging and satisfying mobile experiences to their users," said José Resendiz, vice president and financial services leader, NCR, in the release. "These high ratings are a testament of NCR's commitment to deliver industry leading mobile banking applications for financial institutions."

MagnifyMoney compiled the ratings of iOS and Android banking apps from more than 100 of the biggest banks and credit unions. These included the 50 largest banks and 50 largest credit unions along with a selection of top online direct banks.

The data, collected from iTunes and Google Play the week of Nov. 30, was used to create a composite 1 to 5 rating, factoring a weighted average of the ratings from both the iOS and Android platforms. MagnifyMoney then ranked each app based on its user rating score.

"In the past five years, adoption of mobile banking more than doubled, while the number of people banking on tablets increased more than eightfold," said Nick Clements, founder of MagnifyMoney.com, in the release. "Mobile banking is a lifeline for more and more customers and the top-rated apps on MagnifyMoney's list deliver on reliability and simplicity."