News

Tech CU adopts Cardtronics FeeAlert

June 27, 2013

Retail ATM operator Cardtronics Inc. has announced that Silicon Valley-based Technology Credit Union recently debuted the company's FeeAlert service. Now when a member uses an "off us" ATM, that member receives a personalized email alert from Tech CU, pointing them to the nearest fee-free in-network ATMs, said a press release from Cardtronics.

"Tech CU is always looking for ways we can use technology to save our members time and money, and FeeAlert from Cardtronics is a great example," said Joe Anzalone, chief banking officer at Tech CU. "An easy-to-use, unobtrusive use of a smart technology, FeeAlert helps to further improve the Tech CU banking experience."

"ATM locator tools, whether built into a website or mobile banking app, are tremendously effective in helping members find the nearest fee-free ATM," said Rick Updyke, president of the North America business group at Cardtronics. "But sometimes they forget to look and end up paying a fee ... FeeAlert can't read minds, but it can send helpful reminders after a transaction, giving cardholders an opportunity to save the fee the next time around."

The addition of FeeAlert represents an expansion of the relationship between Houston-based Cardtronics and Tech CU, a 70,000-member FI with $1.7 billion in assets. The CU joined the Cardtronics-owned Allpoint Network in 2008.

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