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Stanbic Bank Botswana adds mobile banking channel

The FI says that its new mobile banking service gives customers 24/7 access to a range of popular banking functions.

March 22, 2016

Stanbic Bank Botswana recently announced the addition of a mobile banking channel that will offer customers 24/7 access to banking services. The service is embedded as part of the customer's current account.

The new offering follows the delivery of other digital developments in recent months, including staff sales tablets and a smart banking app, the FI said in a press release.

"We understand that when our customers are on the move, they do not always have time to address their banking needs," said Southwell Mbongwe, head of self-service channels at Stanbic Bank Botswana. "With mobile banking you have most of the functionality of Internet banking available on your mobile phone or smart device, with the added convenience of mobility ... "

Customers can use the service to conduct balance enquiries; obtain mini statements showing the most recent five transactions on an account; and to transfer funds between accounts.

Additionally, users of the service can send money to friends and family members, pay suppliers, settle utility bills with participating companies, and top up mobile airtime for themselves or others.

Mbongwe assured customers that if their mobile device is lost or stolen, banking details will be safe because they are not stored on the mobile phone and require a password for access.