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Innovation

QNB selects Diebold Nixdorf's cash recycler ATM

Photo: Diebold Nixdorf. Adel Al-Malki, QNB Group and Hicham Yamout, Diebold Nixdorf

May 27, 2025

QNB, a commercial bank based in Qatar, deployed Diebold Nixdorf's DN Series 500 cash recycler. It is the first bank in the Middle East to utilize this device, according to a press release.

Diebold Nixdorf supplied the recycler through its licensed partner Protech Solutions. The DN Series 500 is a dual-tower machine so customers can deposit a 300-note bundle and up to 30 bundled checks. It has sensors to detect any mechanical issues with the machine and alert technicians as needed.

"With Diebold Nixdorf's advanced technology and software, we can provide consumers with convenient banking services like cash deposits to better meet their needs," Adel Al-Malki, senior EVP, group retail banking, QNB Group, said in the release. "The company's innovative DN Vynamic software enables a unique digital experience for all users in line with QNB Group's branding vision. The ATM features multi-color privacy side panels and indicators as well as a 19-inch touchscreen. The scalability of the solution enables QNB Group to easily support other services like interactive video and touchless and cardless withdrawals."

"We are proud to partner with QNB, one of the region's leading financial institutions, as they continue to enhance customer satisfaction through exceptional service and convenience. By adopting Diebold Nixdorf's advanced branch automation solutions, QNB is ensuring an innovative next-generation banking experience across both digital and physical channels, reaffirming their commitment to innovation and customer-centricity," Habib Hanna, managing director, Middle East, Diebold Nixdorf, said in the release.

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Diebold Nixdorf

As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.

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