News

NCR debuts CxBanking portfolio in India

June 13, 2017

NCR Corp. has unveiled a suite of integrated CxBanking solutions to help financial institutions in India navigate digital and omnichannel transformations while improving speed of service, reducing downtime and enhancing customer experience.

A launch event that showcased the CxBanking portfolio via a "bank-in-a-box" concept was attended by more than 100 banks. NCR customers got a first-hand view of NCR omnichannel banking solutions through live demonstrations, according to a press release.

At the helm of the showcase was NCR Connected Payments, a secure payment solution designed to deliver data protection and future innovation readiness.

Implemented as a software-as-a-service solution, NCR Connected Payments offers a secure payment route and ensures data and transmission protection from PIN pad to payment processor, the company said.

The solution allows banks to comply more easily with evolving payment regulations and standards — e.g., PCI DSS and EMV — and offers them the freedom to work with any payment processor and peripheral vendor.

"Our next generation of online and mobile banking services … complements traditional person-to-person interactions and creates an 'always-available' banking environment," said Navroze Dastur, managing director at NCR Corp. India, in the release. "That gives consumers the flexibility and control to manage transactions when they want — and at the platform of their choice."

Solutions showcased include:

• NCR Cx110, the first thin-client ATM to run with Kalpana, cloud based, thin-client enterprise software for ATMs that runs on the Android operating system;
• NCR Interactive Teller, which enables banks to offer both self-service video banking and the branch experience in one solution, closing the "intimacy gap";
• SelfServ ATMs with cash deposit and recycling facilities;
• mobile cash withdrawals;
• financial services kiosk for instant account opening and card issuance; and
• NCR Fractals for fraud detection and prevention.

According to RBR, NCR continues to lead the India ATM market with 49 percent market share and more than 100,000 ATMs currently deployed, the release said. The number of ATMs in India is expected to reach around 407,000 by 2021, which would represent growth of 90 percent from 214,500 ATMs in 2016, and a CAGR of 11 percent.