News

Mobile solution gets credit card, banking accounts 'on the same page'

July 15, 2016

Digital Insight, an NCR company, and PSCU, a credit union service organization, have announced a new credit card management solution that will allow consumers to access credit card accounts alongside checking and savings accounts in online and mobile banking applications.

Card Management Services for Digital Banking will give consumers a fast and easy way to manage their credit card accounts via web browser, smartphone and tablet, a press release from the companies said.

Digital Insight and PSCU platforms integrate APIs that allow credit card account and transaction data to flow seamlessly between the two platforms in real time.

The State Department Federal Credit Union has been piloting the solution since this spring, and initial reactions from the CU and its members have been positive the release said.

Card Management Services for Digital Banking allows mutual customers of Digital Insight and PSCU to offer their accountholders the ability to cancel a credit card permanently, report a lost or stolen card and temporarily suspend a card online in a self-service manner.

Additionally, these consumers will be able to view their credit card accounts and transaction history in real time.

The new features can help financial institutions reduce the costs associated with credit card fraud and call center inquiries, according to the release.

"By partnering with Digital Insight and PSCU, we were able put fraud fighting card controls in the palm of our member’s hands using one seamless user interface,” said Angel Baltimore, director of e-strategy and innovation at SDFCU. “Our members can now control when their cards can be used by turning them off and on, ultimately reducing fraudulent transactions over time. If by chance a card is compromised they can also report the card lost or stolen with the tap of a button."