Digital Banking

Maya Labs intros interactive video teller for Smart ATMs

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November 24, 2021

Maya Labs, a technology company for self-service financial services, has added an Interactive Video Teller to its Smart ATMs. With this service, customers can now have a live interaction with a real person to help them with banking at the ATM, according to a press release.

The goal of the technology is to help reduce the challenges of cash-based transactions within under-served communities as well as boost customer loyalty.

"Our new interactive video teller technology allows licensed MSB providers to offer a high-touch experience without the high-touch costs that usually comes with it," Peter Kelly, chief business officer, Maya Labs, said in the release.