August 15, 2024
Marquette Bank, based in Chicago, took the majority of ATMs offline more than a month ago following a physical ATM attack by criminals. Currently, 20 of its 23 machines are down, and the bank said it is currently in the process of upgrading its ATMs, according to a report by Chicago Sun Times.
"Among other financial institutions in the region, multiple Marquette Bank ATMs were targeted by criminals over the Fourth of July holiday," Marquette said in the report. "Out of an abundance of caution, Marquette Bank and its ATM vendor have taken most of the ATMs offline in order to upgrade and strengthen the security of the bank-owned ATMs."
It also stated that there was no impact to customer's online or mobile banking and is currently working, "to perform the urgent, necessary upgrades and further security enhancements to the ATMs located at our branches."
In addition, Marquette temporarily waived the $3.50 fee for using non-bank ATMs for its customers.