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Made for China: CCB adds ATM lock management designed for Chinese market

February 26, 2014

The Beijing branch of China Construction Bank had long deployed mechanical ATM password locks that required the pairing of each lock with a mechanical key and password. The system was not ideal, as it generated high operational costs, as well as risks related to password change and key storage.

To solve both problems — and to ensure compliance with Chinese banking regulations designed to control risk — CCB worked with NCR Corp. to implement an ATM electronic key management solution designed specifically for the China market. 

The NCR Dynamic eLock Management Solution restricts access to an ATM's safe to authorized users with an integrated-chip smart key and a one-time password.

This can eliminate the need to change safe box lock passwords regularly, saving staff a significant amount of work. Should shift staff change, the bank can remotely reset the password of a particular ATM maintained by that staff.

"The management of ATM safe box key and password has become a focus of concern from banks in China," said Gary Miao, president of NCR Financial Services for Greater China. "The traditional manual ATM lock and password management model can no longer meet the compliance needs for mitigating the risks of centralized management. This solution can help more banks in China increase their security management and save costs, making their life easier while replenishing cash and carrying out maintenance on ATMs."