Security
JPMorgan intros fraud, scam prevention initiative
November 18, 2025
JPMorgan Chase launched a fraud and scam prevention initiative to inform customers of scammer techniques and how to avoid becoming a victim. It is also offering more than 20 workshops across the U.S. during Fraud Awareness Week from Nov. 17 to 21 alongside local law enforcement and partners, according to a press release.
These free workshops will provide people with tools to protect themselves from scammers. The bank will also continue to host other prevention workshops at its more than 5,000 branches in all lower 48 states. Other services include:
- Scam warnings or payment blocking if a transaction comes from a high risk source.
- Allow customers to contact a trusted contact.
- Scam Interruption team to reach out to clients to stop scams.
- Elderly and Vulnerable persons team.
"Protecting our customers from fraud and scams requires a united front — banks, technology companies, social media platforms, and law enforcement all have a role to play," Jennifer Roberts, CEO of Chase consumer banking, said in the release. "At JPMorganChase, we're leading by example by continuously investing in new solutions, but we call on the entire industry to join us in making it harder for criminals to exploit our communities."
