April 23, 2021
In an effort to serve Indian customers forced to say home while COVID-19 infections surge, private-sector lender HDFC Bank is deploying mobile ATMs across the country. HDFC is working with local authorities to identify locations for the mobile ATMs in 19 cities, including Mumbai, Chennai, Pune, Hyderabad, Ahmedabad, Delhi, Hosur, Trichy, Salem, Dehradun, Lucknow and Allahabad, according to a report in the Hindu Businessline.
The Indian Banks' Association has also advised banks to restrict working hours from 10 a.m. to 2 p.m. while follow ingthe COVID-19 pandemic-related standard operating procedures it first issued last year, which requires them to provide only essential customer services.
Last year during the first wave of the pandemic, many lenders deployed mobile ATMs to ensure that customers could withdraw cash and do basic banking services without having to venture to their bank branches