Digital Banking

Huntington National Bank earns top spot in mobile banking app survey

Image via Adobe Stock

July 6, 2023

The Huntington National Bank has earned the top spot for the fifth consecutive year in the J.D. Power 2023 U.S. Banking Mobile App Satisfaction Survey, according to a press release.

"We're honored to receive this recognition for the fifth year in a row, which is a huge milestone in our digital roadmap," Brant Standridge, president of consumer and regional banking, Huntington National Bank, said in the release. "Customer preferences are always evolving, especially when it comes to mobile banking. Our digital strategy puts the customer at the center and guides us as we continue to innovate to anticipate their needs. This award is a reflection of our colleagues' hard work and our People-first, Digitally Powered strategy coming to life and delivering excellence."

The bank's app offers a variety of tools including:

• The Hub suite of digital banking.
• Data-powered recommendations.
• Heads Up feature for insights on spending and savings.
• Advisor Connect to connect users to a Huntington advisor.

"We offer a variety of products and tools that are designed to empower customers to take charge of their money," Mark Sheehan, director of deposits, digital and strategy, Huntington, said in the release. "We integrated these products into our mobile app so customers have instant access to tools that will help them save money, manage their spending and, ultimately, achieve their financial goals."