Help FAQs
January 3, 2000
Can I get a sample issue of ATMmagazine.com? ATMmagazine.com is strictly an online publication. It allows free access to anyone with an Internet connection. We do not print any paper-based companion pieces and do not charge a subscription fee of any kind.
How do I advertise on ATMmagazine.com? For the latest advertising offerings and availability, please click
here.
Your site isn't coming up. What do I do? There are many circumstances outside our control that may either slow down or deny your access to the magazine. Some of these include but are not limited to unusually high Internet traffic, connectivity problems with your own Internet service provider (ISP), problems with AOL, glitches on our end (which are usually fixed right away), and third-party problems like downed phone lines.
We urge you to keep trying if the site isn't coming up right away. We are made aware of most problems within minutes of their occurring, and our technicians and programmers respond to glitches immediately.
Who is WaterMark Group? WaterMark Group is the publisher of ATMmagazine.com. The company is based outside of Louisville, Kentucky, and distributes ATM supplies, manages the ATM Industry Association, and designs and prints custom ATM receipts, coupons and forms.
How can I get ATM news automatically e-mailed to me? The ATMmagazine.com news alerts are e-mailed two to three times a week. For more information, click
here.
How can I get my company in the news? Please contact Ann All, editor, at
ann@atmmagazine.com with corporate press releases or other story inquiries.
How do I report a problem about your site? Please e-mail
tomh@ntr.net with any questions or problems, and he'll find someone who can help you.
What is the history of the magazine? ATMmagazine.com was created by Tom Harper (SVP) and Alan Fryrear (president) in May of 1998. Originally the e-zine published weekly news headlines and has since expanded its content to include daily news, weekly feature articles and other indepth ATM industry coverage.
Editor Ann All was hired in November of '98, and associate editor Katherine Sears started in June of '99. Hit count continues to grow 20-30% every month, and readers from all over the world now read ATMmagazine.com on a regular basis.
Click on the following links for more information on further topics: Classifieds -- You may post an ad for $75 (two months), or browse the ads for free.
Message Boards -- A mini online community designed to help answer your questions or let your voice be heard.
Hotlinks -- The most comprehensive list of ATM links on the Web.
Virtual Trade Show -- Browse these online ATM industry "booths" with the click of a mouse.
Feature Archives -- See a list of every feature story ever published on ATMmagazine.com. Neatly organized by date and title, each story's synopsis is included to help make your research easier.
Search Engine - Speaking of research, this feature allows you to search for a single keyword or phrase in all the feature stories, news articles and information center pieces ever published.
For more information about topics not listed, please click
here to e-mail the publisher.
