Digital Banking

Glia appoints EVP

November 29, 2022

Glia, a digital customer service solutions provider for banks, has appointed Paul Sheets to serve as EVP of customer success and services, according to a press release. Prior to joining Glia, he served as SVP of BrandXM at Qualtrics.

"Glia is at the very heart of one of today's biggest trends in financial services — the digitalization of the customer experience," Sheets said in the release. "Helping clients align to the digital-first lifestyle of their customers and meet their service expectations is crucial to business success now. I'm thrilled to be part of Glia and contribute to our strong momentum by helping our clients leverage digital customer service to build competitive advantage."