News

Fifth Third plans to launch new commercial card mobile app

Cardholders will be able to suspend and unsuspend card accounts and have push notifications sent to their mobile device.

October 21, 2015

Fifth Third in November will launch a mobile app for commercial cardholders that will enable access to account information, according to a press release. 

Additionally, cardholders will be able to suspend and unsuspend card accounts and have push notifications sent to their mobile device.

"Consumers and businesses alike are demanding faster and more convenient ways to access information and manage accounts," said Jimm Bell, Fifth Third senior vice president and director of card services. "Fifth Third's commercial card mobile app can improve the ease in which our commercial card clients and their employees conduct business, allowing them to focus more effort and time on driving results to their bottom line."

Available features include: 

• real-time account information about card activity and status (open, closed or suspended), available credit, and account limit and balance;
• real-time details for pending and posted transactions — including merchant information, transaction and posted dates, and point-of-sale data;
• real-time fraud prevention, such as the ability to quickly suspend a card if it is lost or stolen;
• declined transaction information, such as merchant and transaction details and decline reason, which allows cardholders to resolve issues with the merchant or make a payment; and
• proactive card management, including account statements and notices, payment due reminders, card status changes and more.

Fifth Third's commercial cardholder app joins the FI's other commercial banking app, Fifth Third Direct Mobile, which launched earlier this year. The solution provides access to a host of administrative features and payment controls designed to give customers greater visibility into their accounts and day-to-day business activities, according to the announcement.