News

Erie Community CU, Cummins Allison partner in branch transformation effort

January 13, 2017

Cummins Allison, a provider of ATMs and coin, currency and check processing technology, is providing ATMs and self-service coin machines to Erie, Pennsylvania-based Erie Community Credit Union as the FI undertakes a branch transformation project.

"We're in the midst of a transformation in order to modernize both our core system and physical branch locations to better serve members' needs," Brian Palotas, COO at the credit union, said in a press release. "It is important that I got the best deal without sacrificing product quality from my equipment. That's what I got from Cummins Allison," he said.

The Cummins Allison Money Machine 2 will allow the CU to serve the needs of its largest customer, Erie Insurance, whose employees bring in spare change for one of the company's largest fund-raising initiatives.

The machines are allow the CU to serve the needs of unbanked and underbanked community members, Palotas said.

"Offering self-service coin-counting machines at all of our branches is important to us because of the clientele we serve," said Palotas. "Credit unions are about serving the underbanked and that means giving them all the avenues that they need to succeed financially. If their only means of saving money is a coffee can full of loose, change why would I want to deny them that service?"

In addition to coin-counting technology, Cummins Allison outfitted the transformed branch with full service drive-up and dispense-only models.

In addition to traditional ATM services, the H34ND ATM located at the Erie Insurance private branch also sells stamps — a service that has been met with great excitement by Erie Insurance employees, the release said.