STRATEGIC PARTNERS
March 20, 2003
NORWOOD, MA. and PALM DESERT, CA, March 13, 2003 - e-ClassicSystems, Inc. (www.atmmanager.com <http://www.atmmanager.com/>), developer of ATM Manager Pro®, the world's leading ATM business management system, and Palm Desert National Bank (www.pdnb.com <http://www.pdnb.com>), the leading vault cash provider in the U.S., announced the beginning of a long-term partnership to improve the electronic communication among Palm Desert National Bank, ISOs, and armored carriers.
The relationship includes an interface between Palm Desert's in-house Trakker cash management system and ATM Manager Pro to electronically accept cash orders and return cash delivery information to joint customers. This step will drastically reduce paperwork at joint customers. As part of the agreement Palm Desert National Bank will acquire the ATM Manager Pro solution to track customer and ATM events, improve billing procedures, as well as maintain complete asset information for ISO sponsorship. Lastly, the development of a small database application to track cash at an armored carrier office is also planned. The application will electronically accept orders from Palm Desert, reconcile cash load information by terminal, and provide settlement information on the vault account.
"We are pleased to announce this partnership with Palm Desert National Bank," stated Thomas F. Meurer, President of e-ClassicSystems. "The partnership will help eliminate the needless paperwork still prevalent in the cash ordering and reconciliation process. It will eliminate manual entries, provide greater controls during the cash cycle, and ultimately speed reconciliation and tracking to lower the cost of cash. We see this partnership as a tremendous competitive advantage for joint customers."
According to Sandra Hartfield, President and CEO of the Electronic Banking Division of Palm Desert National Bank, this is the next logical step in the growth of the ATM industry. "Palm Desert and e-ClassicSystems are leaders in the ATM industry. This partnership will allow us to communicate electronically to facilitate the flow of data and information between PDNB and our customers. An ISO will be able to open an event in ATM Manager Pro and have it electronically transmitted to PDNB for action. Our customers will be able to track PDNB's progress on the event through its completion. The interface between our two systems will provide our customers with significant improvements in productivity and information availability."
As of this announcement, Palm Desert provides vault cash and other cash services to over 6,000 ATMs while e-ClassicSystems' ATM Manager Pro databases manage more than 85,000 ATMs worldwide. Their customers and partners agree on the positive affect of this partnership.
"We utilize the e-ClassicSystems product, ATM Manager Pro, as well as PDNB for cash management services. This partnership will benefit E*Trade and the industry as a whole," said Dale Dentlinger, Director, E*Trade Access. "The ability to communicate electronically with Palm Desert will improve process flow and decrease cycle time for inquiries and requests that will ultimately result in better availability for our terminals."
Ted Capaldi, Executive Vice President of Shields Business Solutions, agrees. "We are a user of ATM Manager Pro and an armored carrier for PDNB, and we already communicate electronically with PDNB using the ATM Manager Pro solution. The efficiencies gained in just the few short months allow us to handle more terminals with greater accuracy. ATM Manager Pro reduces time and effort spent communicating balance and delivery information to all relevant parties."
About e-ClassicSystems, Inc.
e-ClassicSystems, Inc., based in Norwood, Massachusetts, is a premier provider of software solutions to organizations that deploy or manage ATMs. Its product, ATM Manager Pro, is a first-of-its-kind solution for complete ATM business management. ATM Manager Pro databases are managing the operations of more than 85,000 ATMs worldwide. The product suite offers six integrated modules addressing all facets of ATM management. ATM Manager Pro centralizes all terminal-related data including asset information and configuration, transactions, profitability, cash, service and more. e-ClassicSystems' mission is to deliver best-of-breed software solutions to help financial institutions and ISOs manage the operations and accounting of their ATM networks.
About Palm Desert National Bank
Since 1994, PDNB's Electronic Banking Division has been and continues to be a leader in the ATM and electronic payments marketplace. In 1996, with the advent of surcharging by the national networks, the division expanded as a pioneer providing ATM Vault Cash, followed by a further expansion of services including ATM Network Sponsorship, ATM Cash Management and ACH Origination Services. Today, Palm Desert Nation Bank continues to offer these products and services at competitive rates, delivered with superior customer service, while developing solutions and enhancing our product line to meet our customers' ever-changing needs.
