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Digital Insight, FICO team to provide credit score access to FI customers

By sharing scores and related information with customers and members, financial institutions can increase engagement and loyalty, the company says.

December 3, 2015

Digital Insight, an NCR Corp. company and provider of digital banking solutions, has partnered with FICO to bring the FICO Score Open Access program to its financial institution customers.

According to a press release, the FI can then share FICO scores with customers via online banking, creating an opportunity to increase customer engagement. Digital Insight supports FICO Score models for all three major Credit Reporting Agencies.

End users simply log into their accounts to see their score with a single click. Disclosing FICO scores allows the FI to:

• help customers and members understand their financial health;
• provide an additional touch point and service;
• reinforce trust and loyalty.

"We are always looking for ways to provide our financial institution customers value they can pass along to their end users," said Jeff Hughes, general manager of Digital Insight and CTO of NCR Financial Services. "Offering FICO Scores gives financial institutions the ability to educate consumers on their finances and increase customer engagement."