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Diebold Nixdorf to upgrade VyStar Credit Union's entire ATM fleet

July 22, 2019

Diebold Nixdorf will replace VyStar's Credit Union's entire fleet of more than 250 ATM machines, according to a company press release. The Jacksonville, Florida, credit union has been a customer of the ATM maker for more than 40 years.

"We're proud to work with them to deliver an expanding suite of financial services and products that help our members take charge of their financial future," Chad Meadows, VyStar's chief operating officer, said in the release.

Equipped with Diebold Nixdorf's Vynamic Connection Points software, the new ATMs will present a host of new features, such as:

• The ability for users to select a mix of bills for withdrawals and have their receipts sent to them via email or text.
• Improved branding and personalization and an easy migration path to the Windows 10 operating system to support PCI compliance.
• Maintenance and management of the kiosks streamlined through a single point of access.
• Improved lighting and displays on ATMs as well as on-screen capabilities to ensure the VyStar brand is prominently presented.

On January 14, 2020, Microsoft's support for Windows 7 will cease. Any ATM machines that haven't upgraded to the new OS at that time will be non-compliant.

"The fast-approaching PCI DSS deadline is driving a need in the industry for providers that can quickly upgrade systems to meet the new compliance standards," Octavio Marquez, senior vice president and managing director, Americas, at Diebold Nixdorf said in the release. "Diebold Nixdorf's partners rely on us to go a step beyond: blending our extensive experience in compliance solutions with unmatched capabilities in self-service technology, mobile integration, advanced hardware, business consulting and fleet management for financial institutions.”  

The full suite of the credit union's upgrades is expected to be completed by the end of the year. VyStar has 66 branches throughout Northern and Central Florida and serves over 660,000 members.