Security
Diebold Nixdorf to manage, upgrade ATM network for Texas Dow Employees Credit Union
November 1, 2023
Texas Dow Employees Credit Union selected Diebold Nixdorf Inc. to deliver its ATM-as-a-service for its self-service banking network. In particular, Diebold will replace 141 ATMs at its member centers and Buc-ee's stores with DN Series ATMs, according to a press release.
Diebold Nixdorf's ATM-as-a-service model handles all operations of the machine including maintenance, monitoring, cash and transaction management.
Its DN Series ATMS feature ActivEdge anti-skimming card readers with NFC capabilities. With this tech, users must insert their cards long-edge first to fight skimming. Diebold Nixdorf will also provide its monitoring and event management portal for real-time analytics and remote repair.
"Protecting our members has always been a high priority for TDECU. These state-of-the-art protections are setting a new standard and align with our member-first focus," Anthony Warden, SVP of member experience at Texas Dow Employees Credit Union, said in the release. "Additionally, shifting to an ATM-as-a-service model ensures that if one of our ATMs goes down, we have a trusted partner like Diebold Nixdorf to respond with the proper skills to repair it quickly. It's critical the devices are always available, and this is something our members deserve."
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Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
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