Software

Diebold Nixdorf integrates Branch Automation Solutions with Forex

Photo: Diebold Nixdorf

April 2, 2026

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Forex, a travel money and foreign exchange company based in Scandinavia, has partnered with Diebold Nixdorf to integrate its Branch Automation Solutions for ATM network management. The company chose Diebold Nixdorf's SMART Managed Services tools within the platform for managing security, compliance, uptime, and other features within its network of nearly 90 ATMs across Sweden, Norway, Finland and Denmark, according to a press release.

"Managing an ATM network today requires financial institutions to balance security, availability and cost, all while delivering a seamless consumer experience. SMART Managed Services advances that mission by providing a single point of accountability and a transparent, predictable cost model. This approach helps our customers control operating expenses and the cost to serve, enabling organizations like FOREX to focus more on deepening customer relationships," Helena Muller, SVP, Banking Europe, Diebold Nixdorf, said in the release.

The platform utilizes AI powered optimization tools for transaction processing and routing. With this platform, Forex can spend more time meeting customers' needs instead of managing its ATM network.

"Our DN Series ATMs operate in train stations, shopping centers, airports and other central locations in four countries, so reliability is critical. With SMART Managed Services, we can ensure 24/7 availability, improve efficiency and deliver the seamless experience our customers expect. Diebold Nixdorf's expertise and continuous investments in innovation and its people give us confidence in the future of our ATM channel," Anne-Charlotte Bergstrom, manager of strategic relationships and ATMs at Forex, added in the release.

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Diebold Nixdorf

As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.

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