News

Covera, UsNet intro shared ATM, branching program in NY

September 16, 2013

Covera and Universal Sharing Network have partered with Co-op to complete the first New York credit union implementation of Co-op NextGen ATM, said a news release from Covera and UsNet. Melrose CU, a Covera client and member of the UsNet shared branching network, will use the NextGen software solution to support both traditional ATM transactions and shared branching transactions on its mainline ATMs.

Melrose CU members can now complete all of their routine teller transactions at Melrose ATMs, and members of other credit unions within the UsNet/Co-op Shared Branch network can also use the credit union's ATMs to complete common shared branching transactions.

"This technology allows Melrose and Shared Branch members to conduct teller transactions 24/7, thus alleviating the stress caused by long lines in the teller window queuing area of our lobby," said Robert Nemeroff, Melrose CU director of marketing and public affairs.

"In addition, it offers users the ability to use ATM technology without the need of an ATM or debit card," he said. "Any card with a mag stripe that contains the user's exact information as it appears on their credit union account is the basic requirement, so indirectly, the machines minimize the potential for lost cards by reducing the amount of cards people need to carry around."

The solution also enhances credit unions' shared branching operations, Marc Inger, UsNet COO Marc Inger said.

"Because Co-op NextGen ATM migrates routine teller transactions — including shared branching transactions — into the ATM channel, credit unions can maximize branch efficiencies. This solution also helps credit unions differentiate from big banks by expanding the unique benefits of shared branching," he said. 

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