STRATEGIC PARTNERS
May 8, 2020
Arkansas-based Citizens Bank has teamed up with Teslar Software to enhance its commercial lending program by leveraging Teslar's automated workflow and portfolio management tools, according to a company press release. The tools, which will integrate with the bank's document management portal, will help the bank improve operations, customer experience and streamline processes such as reporting, exceptions tracking and scorecards as well as reduce paperwork and manual processing.
The bank, which has 20 branches throughout Arkansas, learned of Teslar's abilities through a peer bank's reputation.
"Our goal was to make banking easier for our customers by streamlining operations; it turns out that Teslar will add many more efficiencies that are critical to our future growth," Pam Jones, Citizens Bank executive vice president, banking services and compliance, said in the release. "Citizens Bank is owned by local shareholders and governed by a local board of directors, most of whom live, work and invest alongside our customers. Solutions like Teslar provide better service and support to these communities and make an impact on Main Street while helping us to scale."
