News

CIBC app helps special-needs customers use ATMs on their own

June 28, 2016

Canadian bank CIBC has teamed up with MagnusCards, to produce free step-by-step visual guides that help individuals with special needs to bank on their own. 

"Depositing a check or withdrawing cash from an ATM is easy for most individuals, however these tasks can be challenging for people who have unique needs and learning styles," said Nadia Hamilton, CEO of Magnusmode, the Canadian company that created the MagnusCards app. "The content CIBC is developing for the MagnusCards app will help direct special needs users through basic financial tasks like using a debit card ... "

The visual "how to" app is designed to help people with disabilities such as autism, Aspergers, ADHD, Down Syndrome and cognitive special needs by breaking down financial tasks into small, manageable steps, guiding users through a variety of activities.

"This new tool for the MagnusCards app will help the thousands of Canadians who need support performing some of the banking tasks many of us take for granted," said CIBC Senior Vice President Lynne Kilpatrick. "By partnering with the innovative tools MagnusCards has developed, we are helping individuals with special needs learn to bank independently."