Security

California orders CoinMe to refund $175K to customers

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February 26, 2026

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The California Department of Financial Protection and Innovation (DFPI) has issued a consent order against Seattle-based crypto kiosk operator CoinMe Inc. for violating provisions of the state's Digital Financial Assets Law (DFAL), according to a press release. The agency found that since Jan. 1, 2025, the company conducted more than 22,600 transactions in California while charging fees above statutory limits and failing to include required customer information on transaction receipts. The violations reportedly resulted in approximately $175,000 in customer overcharges and more than 4,050 receipts that did not include customer names.

Under the DFAL, crypto kiosk operators may charge no more than $5 or 15 percent of a transaction's value, whichever is greater, and must provide receipts containing specific information.

The consent order requires CoinMe to pay $174,874.28 in restitution to affected California consumers. It also imposes a $1 million administrative penalty, payable if the company fails to comply with the order's requirements. CoinMe must also submit compliance reports every 60 days for one year or until it ceases operations in California.

The action follows a previous agency finding from June 2025, when CoinMe was cited for violating DFAL transaction limits and disclosure requirements. That earlier action resulted in $51,700 in restitution and a $300,000 penalty.